Stakeholder Engagement and Communications Officer

Our aspiration is driven by an unwavering commitment to improving the quality of services we provide to our diverse and spirited community. Since the 2022 flood events, Council has continued to showcase our collective strength in partnership with the community, to lead the recovery efforts. Our journey has taken us far, and today, Lismore is starting to thrive again. It’s time for people who live, work and play in the region to enjoy and celebrate all the things we love about Lismore, to Back Lismore.

We #backlismore careers and embrace those who bring fresh perspectives and unique talents, making our journey toward greater success all the more vibrant and rewarding.

Lismore City Council is at the forefront of community engagement and strategic planning, dedicated to creating a sustainable and vibrant future for the residents of of Lismore. We are currently seeking a proactive and passionate Stakeholder Engagement and Communications Officer to join our dedicated Stakeholder Engagement Team. This role is  permanent full-time, working 35 hours a week and will be primarily based at our Corporate Centre in Goonellabah.

About the role

As a Stakeholder Engagement and Communications Officer, you will play a pivotal role in supporting the development and implementation of our engagement strategies. Your expertise will ensure the community is not just aware but is actively involved in the decision-making processes that shape their environment. This role involves a mix of administrative tasks, digital engagement platform management, and the delivery of engagement activities aimed at enhancing communication with our community and stakeholders.

What we can offer you

• Attractive salary from $76,604 to $88,095 per annum plus superannuation.

• Flexible work options working within operational requirements. 

• Health & Wellbeing and Employee Assistance Programs. 

• Training and development opportunities to build and maintain capabilities.

What we trust you to deliver 

• Comprehensive Administrative and Operational Support - Provide support to the Stakeholder Engagement team, managing essential tasks such as purchasing, booking, and general administration.

• Strategic Project Support - Assisting in the design, evaluation & implementation of significant community & stakeholder engagement strategy projects.

• Community Engagement Advocacy - Champion community engagement within council, advocating for effective engagement mechanisms to enhance Lismore City Council's community engagement effectiveness.

• Workshop and Forum Facilitation - Facilitate workshops and forums as required, creating opportunities for dialogue, learning and feedback between council, the community and stakeholders.

What you'll need to be successful

• Tertiary qualifications in a relevant discipline (ie. Communications, community engagement or Project Management).

• Current Class C Drivers Licence.

• Demonstrated experience in Stakeholder engagement, communications, or a related field.

• Excellent communications skills, both written and verbal, with the ability to engage diverse audiences.

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us. If you are an emerging professional in the field of community engagement, looking to transition your career or eager to acquire new skills and professional development in this role, we would like to hear from you.

Please review the position description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Applications close on Monday 15 April at 9:00 am.

Additional details

If you want to know more about this opportunity, please contact Sarah Sullivan, Head of Customer Experience, on 0418347621.

Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are dedicated to creating a diverse, flexible, and accessible workplace that mirrors the community we serve. We are also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support applicants with a disability. If you would like to discuss adjustments, please contact People and Culture team on 02 6625 0500 or email people@lismore.nsw.gov.au