Senior Law Enforcement Officer/Ranger

Our aspiration is driven by an unwavering commitment to improving the quality of services we provide to our diverse and spirited community. Since the 2022 flood events, Council has continued to showcase our collective strength in partnership with the community, to lead the recovery efforts. Our journey has taken us far, and today, Lismore is starting to thrive again. It’s time for people who live, work and play in the region to enjoy and celebrate all the things we love about Lismore, to Back Lismore.

We #backlismore careers and embrace those who bring fresh perspectives and unique talents, making our journey toward greater success all the more vibrant and rewarding.

About the Role

We are currently seeking an internal Senior Law Enforcement Officer /Ranger. This role is permanent full-time, working 38 hours a week and will be primarily based at our Corporate Centre in Goonellabah. 

Reporting to the Law Enforcement Coordinator, the Senior Ranger works within Council’s Law Enforcement Section and assists the Law Enforcement Coordinator with day-to-day supervision and operations of the Rangers team in line with Council’s procedures, policies, and legislative requirements. This Position also relieves the Law Enforcement Coordinator when periods of leave arise and provides a high level of mentorship and support to Law Enforcement staff. This role is an integral part of a versatile and adaptable team. At times, the position may entail assisting multiple departments as necessary and offering support across the organisation as directed.   

What we can offer you 

• Attractive salary on offer for the right candidate!

• Flexible work options working within operational requirements. 

• Health & Wellbeing and Employee Assistance Programs. 

• Training and development opportunities to build and maintain capabilities

What we trust you to deliver 

• Supervise and participate in delivery of law enforcement and security services in line with Council's policies, plans and adopted budgets. Including but not limited to; Parking Control, Dog Control, Cattle Impounding, Enforcement of regulations (abandoned vehicles, public spaces, community nuisance/amenity, environmental pollution etc), Respond to customer requests, City Safe Program CCTV. 

• Maintain compliance with organisational benchmarks and budget goals while striving for bet practice standards. Ensure activities and programs align with Law Enforcement benchmarks and budget objectives. Self-manage, monitor, and report on law enforcement activities as needed.

• Establish and maintain relationships with essential stakeholders and customers, both internal and external, regarding compliance service delivery. Offer comprehensive information, solid recommendations, and support for compliance. Execute law enforcement tasks to ensure service delivery and reduce non-conformities. Foster a positive and proactive law enforcement culture and deliver exceptional customer service to address customer needs effectively.

• Actively engage in and add value to professional, supportive, and adaptable team setting. Promote positive compliance culture and demonstrate resilience while contributing to ongoing improvement. Be dedicated to cultivating a constructive team environment, whilst remaining flexible to evolving team and Council goals. Embrace continuous improvement principles and reflection to enhance service delivery.

What you'll need to be successful

• Certificate IV in Local Government (Regulatory Services) or demonstrated experience in a related field 

• General Construction Induction Card (White Card)

• Current Class C Drivers Licence 

• First Aid Certificate

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us. 

Please review the position description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Applications close on Monday 29 April 2024 at 9.00am.

Additional details

If you want to know more about this opportunity, please contact Eleisha Went, Manager of Operational Compliance on 0427 828 315.

Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are dedicated to creating a diverse, flexible, and accessible workplace that mirrors the community we serve. We are also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support applicants with a disability. If you would like to discuss adjustments, please contact People and Culture team on 02 6625 0500 or email people@lismore.nsw.gov.au