Digital Communications Officer

Our aspiration is driven by an unwavering commitment to improving the quality of services we provide to our diverse and spirited community. Since the 2022 flood events, Council has continued to showcase our collective strength in partnership with the community, to lead the recovery efforts. Our journey has taken us far, and today, Lismore is starting to thrive again. It’s time for people who live, work and play in the region to enjoy and celebrate all the things we love about Lismore, to Back Lismore.

We #backlismore careers and embrace those who bring fresh perspectives and unique talents, making our journey toward greater success all the more vibrant and rewarding.

We are inviting applications from current employees for the role of Digital Communications Officer with our Communications and Marketing team. This role is a maximum term, full-time position until 30 June 2026.

This position is critical for driving the development, enhancement, and management of our digital communications across various internal and external platforms. The ideal candidate will be a dynamic, creative and innovative individual who is passionate about delivering high-quality digital content and building effective relationships within the community and among staff.

What we can offer you

• Salary range from $83,739 to $96,300 per annum plus superannuation.

• Flexible work options working within operational requirements. 

• Health & Wellbeing and Employee Assistance Programs. 

• Training and development opportunities to build and maintain capabilities.

What we trust you to deliver 

• Undertake administrator responsibilities for Council's websites and digital accounts managed by the Communications and Marketing team.

• Use analytics and usability tools to evaluate customer usage and develop recommendations to improve online customer experience.

• Plan and undertake regular audits of Council's digital assets to ensure legislative compliance quality, accessibility, usability and privacy standards are maintained, and work with council teams to ensure accurate and timely content is provides for the public.

• Apply expert knowledge and skills to design, create and publish web content and multimedia using content management systems, whilst incorporating usability and accessibility requirements. 

What you'll need to be successful

• Tertiary or post-graduate qualifications in communications, public relations, journalism, graphic design, social media, or a related field, or demonstrated equivalent experience.

• Be proficient with HTML and CSS (desirable)

• A current class C drivers licence 

• Excellent interpersonal and communication skills

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us. If you are an emerging professional in the field of digital communications, looking to transition your career or eager to acquire new skills and professional development in this role, we would like to hear from you.

Please review the position description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Applications close on Tuesday 30 April 2024 at 9:00am

If you want to know more about this opportunity, please contact Sarah Sullivan, Head of Customer Experience, on 0418347621. 

Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are dedicated to creating a diverse, flexible, and accessible workplace that mirrors the community we serve. We are also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support applicants with a disability. If you would like to discuss adjustments, please contact People and Culture team on 02 6625 0500 or email people@lismore.nsw.gov.au