Reception GSAC

Our aspiration is driven by an unwavering commitment to improving the quality of services we provide to our diverse and spirited community. Since the 2022 flood events, Council has continued to showcase our collective strength in partnership with the community, to lead the recovery efforts. Our journey has taken us far, and today, Lismore is starting to thrive again. It’s time for people who live, work and play in the region to enjoy and celebrate all the things we love about Lismore, to Back Lismore.

We #backlismore careers and embrace those who bring fresh perspectives and unique talents, making our journey toward greater success all the more vibrant and rewarding.

About the position: 

We are seeking a dedicated customer-focused Receptionist to join our GSAC team. As a Receptionist, you will be the first point of contact for our customers, assisting Duty Managers with customer inquiries, membership administration, and swim school queries. Your role is crucial in ensuring a welcoming and efficient front-of-house experience across our service areas. Permanent part-time and casual positions are available with hours ranging from 12 hours and up to 20 hours per week, providing the flexibility to balance work with your other commitments. 

Join us in delivering exceptional service and making a positive impact on our customers' experiences!

What we can offer you 

• Salary ranging from $27.47 to $34.34 an hour plus superannuation.

• Flexible work options working within operational requirements. 

• Health & Wellbeing and Employee Assistance Programs. 

• Training and development opportunities to build and maintain capabilities.

What we trust you to deliver 

• Deliver excellent customer service with a positive attitude. 

• Provide support across different areas of the centre, including the café, crèche, and general housekeeping.  

• Ensure the facility is clean, well-presented, and maintained at all times.

• Participate in team activities and contribute to a positive working environment.

• Maintain accurate records and documentation using computer applications and the TRIM records management software.  

What you'll need to be successful

• First Aid Certificate (can be attained as part of training). 

• NSW Working with Children Check.

• Strong customer service experience, with skills in conflict resolution and negotiation.  

• Demonstrated computer literacy, including proficiency in word processing. 

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us. 

Please review the position description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Applications will remain open until positions are filled.

Additional details

If you want to know more about this opportunity, please contact Cassandra Slater, Operations Manager on 0418212510. 

Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working With Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are dedicated to creating a diverse, flexible, and accessible workplace that mirrors the community we serve. We are also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support applicants with a disability. If you would like to discuss adjustments, please contact People and Culture team on 02 6625 0500 or email people@lismore.nsw.gov.au