Business Manager RTRL

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special. 

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.  

About this Position:

Covering four local government areas Lismore City, Byron Shire, Ballina Shire, Tweed Shire, RTRL has a simple mission:
To create an environment where people can connect, discover, and escape with knowledge, ideas and stories.

With 12 branches and a mobile library that visits the villages and rural communities, the Business Manager will lead a passionate, vibrant, dedicated team of professionals.

As the Business Manager, you will lead the library's operations across the Richmond Tweed Region. Collaborating with stakeholders, you’ll develop and implement strategic plans and budgets that enhance service delivery. Your leadership will empower teams to deliver exceptional programs, initiatives, and community partnerships.

This dynamic, hands-on role involves traveling across the Northern Rivers Region to build strong relationships with individuals, businesses, and community organisations. You'll work to align with the goals of member councils, drive innovation, and promote a culture of continuous improvement and accountability.

Apply now and play a pivotal role in shaping the future of library services across the Richmond Tweed region!

What We can offer you:

• An exciting and challenging career opportunity for a dynamic leader.
• Employee Assistance and Health & Wellbeing Programs.
• Training and development opportunities. 

What we trust you to deliver:

• Provide strategic advice, implement business improvements, and drive RTRL’s operational success. 
• Ensure compliance with service level agreements and enhance community-focused services. 
• Lead and support library staff, fostering a professional and high-performing work environment. 
• Develop and oversee annual business plans, budgets, and performance reports. 
• Collaborate with internal and external stakeholders to drive customer-centric initiatives.
• Ensure compliance with legislative requirements in procurement, contracts, and workplace health and safety.
• Cultivate a culture of innovation and accountability within the library network.

What you will need to be successful:

• Tertiary qualification in business, leadership, or a related discipline. 
• Proven leadership experience in managing multi-site operations and strategic planning.
• Exceptional communication, negotiation, and stakeholder management skills.
• Financial acumen with experience in budget development and management. 
• Commitment to fostering a collaborative and community-focussed environment. 
• Strong understanding of compliance and governance frameworks.

Full position description: Click here 

Position Status: Full-time

Salary: An attractive salary (negotiable for the right candidate).

Closing date: Applications will remain open until this position is filled.

Contact: If you want to know more about this opportunity, please contact Sarah Sullivan, Head of Customer Experience on 0418347621.

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

Working with Children Check

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working with Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.