Rates and Water Billing Officer

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special. 

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.  

About this Position:

Lismore City Council is leading a powerful transformation; and Finance is at the forefront. We are building a future-focused, high performing finance function that doesn’t just support the organisation but drives it forward. 

This is your opportunity to be part of a team that’s shaping smarter decisions, unlocking long-term financial sustainability, and setting new standards in reporting, accountability, and service delivery. These newly created roles aren’t backfilling gaps, they’re building momentum. If you’re ready to make a difference, influence outcomes, and grow your career in a progressive and purpose-driven environment, now is the time to step up. 

Join us and help lead the change!

What We can offer you:

• Flexible work/life balance
• Employee Assistance and Health & Wellbeing Programs.
• Training and development opportunities.
• Long Service leave available after 5 years continuous service.

What we trust you to deliver:

• Be at the forefront of rates and water billing - As the primary contact for rates and water billing, you’ll manage one of Council’s most vital revenue streams; ensuring accuracy, efficiency, and transparency in how we collect and communicate financial obligations. 
• Help drive financial integrity and operational excellence  - This role goes beyond processing; you’ll oversee financial transactions, reporting, and reconciliation for rates and water accounts, contributing directly to Council’s ability to plan, budget, and deliver for the community. 
• Be a key player in a small but mighty team - As part of a finance function that’s transforming, you’ll not only handle core operational tasks but support team development, mentoring, and knowledge sharing. 
• Strengthen systems and support continuous improvement - You’ll help refine and document procedures, participate in audits, and maintain process integrity. Your contributions will help ensure Council’s billing and collection processes are not only compliant, but also consistent and customer focused.
• Build trusted relationships across the organisation - This is a role with visibility and voice. You’ll engage with internal departments and the public, supporting both financial stewardship and positive customer outcomes.
• Be part of something bigger  - This role isn’t just about transactions; it’s about transformation. Join a finance team that’s leading change, setting new standards, and building smarter systems. Your work will directly support Council’s long-term financial sustainability and service delivery. 

What you will need to be successful:

• Certificate IV in accounting, Financial Management, Business Management or other related discipline and/or demonstrated experience in a similar role.
• Current Class C Drivers Licence

Full position description: Click here 

Full Time: 70 hours a fortnight 

Salary: Salary starting from $84,632 per annum + superannuation 

Closing date: Friday 18 July at 4:00pm.

Contact: If you want to know more about this opportunity, please contact Jane Goodenough, Coordinator People & Culture on 02 66250494.

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements. 

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.