Gym Services Officer

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.  

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.   

About this Position:

Join us in delivering exceptional service at the Goonellabah Sports and Aquatic Centre (GSAC). We provide excellent service to our patrons and take pride in fostering a welcoming and inclusive environment.

We are currently seeking an enthusiastic, proactive and dedicated Gym Services Officer, with a genuine passion for fitness and supporting others on their fitness journey to join our team at Goonellabah Sports and Aquatic Centre (GSAC) and Switch 24/7 Gym.

This is a permanent part-time position of 20 hours per week, with the potential for additional hours as opportunities arise. The regular working hours are Monday, Tuesday, and Friday afternoons/evenings, with some flexibility available.

In this key role, you will support the Gym and Fitness Coordinator in overseeing all aspects of gym operations and services within Switch 24/7 Gym. This includes assisting members throughout their fitness journey, delivering exceptional and motivational customer service, contributing to marketing and promotional initiatives, and fostering strong relationships within the broader community.

What we can offer you:

• Salary from $31.31 per hour, plus superannuation.
• Long service leave after 5 years of continuous service.
• This position comes with the benefit of being able to utilise the wonderful facilities that GSAC has to offer.
• Access to Health & Wellbeing and Employee Assistance Programs, including Fitness Passport.
• Training and development opportunities available.

What we trust you to deliver:

• Oversee gym services including health consultations, gym programs, group fitness classes, promotions and challenges.
• Conduct fitness assessments, develop tailored programs, and provide exceptional customer service.
• Assist with marketing and sales of gym programs, organise promotions, launches and community events to attract and retain members.
• Work closely with the Gym and Fitness Coordinator and team to achieve goals and provide a supportive environment for staff and members.

What you will need to be successful:

• Certificate lll and Certificate lV in Fitness or equivalent Sports and Exercise Science Bachelor Degree.
• First Aid Certificate (HLTAID003) with current CPR.
• NSW Working with Children Check.
• Experience as a personal trainer and/or group fitness instructor would be highly desirable.

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us. 

Please review the Position Description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Closing date: Thursday 13 November 2025 at 9:00am, however, applications will be assessed as they are received, and interviews may be offered to suitable candidates throughout the campaign – so please don’t delay submitting your application!

Contact: If you would like to know more about this opportunity, please contact Kris Van Bibber, Gym and Fitness Coordinator on (02) 6625 5382.

Conditions of Employment: Conditions of employment are in the Lismore City Council Goonellabah Sports and Aquatic Centre and Lismore Memorial Baths Enterprise Agreement 2015 (Agreement), and relevant Council policy, procedures and agreements.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

Working with Children Check: In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working With Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.