Sales Admin and Customer Service Officer
Job No:
LCC1812
Location:
Lismore
About Us:
Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.
We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.
About This Position:
The Sales Admin and Customer Service Officer provides compassionate, efficient support for cemetery operations, assisting bereaved families, managing bookings, and coordinating service delivery.
What We Can Offer You:
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Flexible work options working within operational requirements
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Health & Wellbeing and Employee Assistance Programs
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Training and development opportunities to build and maintain capabilities
What We Trust You To Deliver:
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Deliver empathetic, professional customer service.
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Manage burial, memorial and interment bookings.
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Maintain accurate records and coordinate with internal teams and funeral providers.
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Promote cemetery services and support administrative tasks.
What You Will Need To Be Successful:
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Cert III+ in Business Admin/Customer Service.
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Proven customer service experience in sensitive environments.
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Strong communication and organisational skills.
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Ability to navigate emotional situations professionally.
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NSW Class C licence.
Full position description: Click Here
Working Hours: 70-hour fortnight.
Salary: $70,449 - $81,016 plus superannuation per annum.
Contact: For a confidential discussion, please contact Matt Clark on 0416 452 117.
Closing Date: 9 February 2026 at 9:00am
Conditions of Employment: Conditions of employment are set out in the Local Government (State) Award and relevant Council policies, procedures, and agreements.
Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.
We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
