Injury Management and Wellbeing Advisor

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special. 

Shape your future. Serve your community. Belong to something bigger.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.  

About this Position:

We have an exciting opportunity for a Injury Management and Wellbeing Advisor to join our Work Health and Safety team. The primary function of this role is to manage injury management processes for all work-related injuries/illnesses and play a specialist supporting role in the management of workers with non work-related injuries and illnesses.

The role is responsible for the management of Worker Compensation cases which encompasses overseeing injury reporting, active claims management, and implementing of Return to Work (RTW) programs with a focus on early intervention and recovery at work.

The role also coordinates the Employee Assistance Program and related promotions around proactive health and wellbeing initiatives and activities.

What we can offer you:

• A supportive, collaborative working environment.
  
  
• Opportunity to work a 9-day fortnight.
• Training and development opportunities.
• Employee Assistance and Health & Wellbeing Programs.

What we trust you to deliver:

• Manages and supports all workers with work-related injuries in conjunction with the WHS Advisors, People and Culture and broader operational supervisory teams to ensure triage and immediate response to worker injuries, timely and comprehensive initial assessment and appropriate medical attention is received pre workers compensation claim.
• Manages and supports workers with work-related injuries through the lifecycle of their workers compensation claim, maintaining worker confidentiality.
• Provides specialist support to the WHS Advisors and People & Culture Advisors in managing employees with non-work related injuries and illnesses in a collaborative case management approach.
• Communicates, influences, and negotiates with key stakeholders including attending case conferences with the treating practitioners where required to identify suitable work arrangements and provide proactive injury management strategies.
• Educates and coaches WHS, leaders and workers in return-to-work processes, expectations and procedures.
• Delivers training and awareness sessions on wellbeing, early intervention and reporting procedures.

What you will need to be successful:

• A tertiary qualification in Human Resources, WHS, Rehabilitation or similar / or experience in allied health or work health safety.
• Demonstrated experience in injury management, workers compensation, or RTW coordination in NSW along with strong knowledge of NSW Workers Compensation legislation and return to work frameworks. 
• Return to Work Coordinator certification (or equivalent)
• First Aid Certificate
• National WHS General Construction Induction Training (White Card)
• Current Class C Driver Licence

Desirable 

• Mental Health First Aid
• Cert IV Training and Assessment

Full Position Description: Click here 

Employment conditions: Full time position, requiring 70 hours of work per fortnight with an RDO. 

Salary: Grade 16, with an annual salary range of $93,918 to $108,006.  

Closing date: Wednesday 11 March 2026 at 5:00pm.

Contact: If you want to know more about this opportunity, please contact Brendan Smith – Manager Work Health and Safety, on 0400 609 622.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, Working with Children's Check, psychometric assessments and referee checks.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.