Manager Operational Compliance

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special. 

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.  

About this Position:

As the Manager - Operational Compliance, you will lead the promotion and strengthening of an integrated, customer focused compliance services program. Your role will be pivotal in ensuring that regulatory, operational, and public safety standards are met, directly contributing to the community's perception of liveability and quality of life. By leading compliance efforts in critical areas, such as water, quarry, waste management, and law enforcement, you will help shape how the compliance teams are viewed organisationally, not only as a regulatory necessity but as a key enabler of service excellence and public trust.

What We can offer you:

• Attractive salary

• Flexible work options working within operational requirements.

• Employee Assistance and Health & Wellbeing Programs.

• Training and development opportunities. 

What we trust you to deliver:

• Lead the Operational Compliance team to innovate in key areas like customer responsiveness, communications, and compliance strategies.

• Develop and implement a solid framework and programs that enhances the ability of the team to meet customer needs across animal management, parking enforcement, and property compliance.

• Ensure compliance with emerging legal requirements and proactively address reputational risks to the organisation.

• Review and update education and enforcement strategies to ensure they are relevant, effective, and aligned with current legislation. 

What you will need to be successful:

• Proven leadership experience in a compliance related role with strong people management skills.

• Excellent knowledge of regulatory requirements and the ability to translate complex compliance issues into clear actionable strategies.

• Strong problem solving skills and the ability to manage competing stakeholder interests and priorities.

• A commitment to continuous professional development and mentoring a motivated team.

Full position description: Click here 

Full Time Parental Leave Term Contract until 31 December 2025: 70 hours a fortnight 

Closing date: Wednesday 15 January 2025 at 4.00pm

Contact: If you want to know more about this opportunity, please contact Maggie Smith, Acting Head of COO - Shared Services, on 0438 754 268.

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.